Last Updated: 19 May, 2026

1. Introduction

Khataralap ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming and entertainment platform.

By using Khataralap, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, username, password, and subscription preferences.

• Payment Information: Billing details processed through our secure payment gateway. We do not store full credit/debit card details.

• Usage Data: Content you watch, watch history, device information, IP address, browser type, and streaming quality preferences.

• Communications: Any messages you send to our support team.

3. How We Use Your Information

We use your information to:

• Create and manage your account.

• Process your monthly or yearly subscription payments.

• Provide, personalize, and improve our streaming services.

• Communicate with you about your account, billing, or policy changes.

• Detect and prevent fraud or unauthorized account sharing.

• Comply with legal obligations in India.

4. Legal Basis for Processing (Under Indian Law)

We process your information based on:

• Your consent when you create an account.

• Performance of the subscription contract.

• Compliance with legal obligations.

• Our legitimate interests in maintaining platform security and improving services.

5. Sharing Your Information

We do not sell your personal information. We may share your information only in these limited cases:

• Service providers: Payment processors, hosting services, and analytics providers who help operate Khataralap.

• Legal requirements: If required by law, court order, or government agency in India or Bihar.

• Business transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your account information as long as your account is active. After account deletion or termination, we retain certain data for:

• Up to 90 days for recovery purposes (if requested by you).

• Longer if required by Indian tax or legal record-keeping laws.

7. Your Rights (Under Indian Law)

As a user in India, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your account and associated data.

• Withdraw consent for non-essential processing.

To exercise these rights, contact us at: [Insert email address]

8. Security

We use reasonable security measures (encryption, secure servers, access controls) to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in.

• Remember your streaming preferences.

• Analyze platform performance.

You may disable cookies in your browser settings, but some features may not work properly.

10. Third-Party Links

Khataralap may contain links to external websites (e.g., payment pages). We are not responsible for the privacy practices of those third parties.

11. Children's Privacy

Khataralap is not intended for users under 18. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the platform.

13. Grievance Officer (Required under Indian law)

In compliance with the Information Technology Act, 2000, and its rules, our Grievance Officer for India is:

Name: Rakesh Patel
Email: [email protected]
Response Time: Within 3 business day, grievance resolved within 30 days.

14. Contact Us

For any privacy-related questions or requests:

Email: [email protected]
Address: Bihar, India